To enable us to assist you via remote support you will need to download our remote support utility which will give us access to your PC.
Please be advised by inviting one of our support engineers to provide you with remote support you may incur charges. You will be advised at the end of the call of the final charge.
Charges for remote support are detailed below;
|Less than 5 Minutes||£0.00|
|5-20 Minutes||£25.00 + VAT|
|20-60 Minutes||£35.00 + VAT|
|More than 60 Minutes||£55.00 + VAT per hour|