Testimonials

The following reviews are from some of the happy customers we have had over the last 2 decades.
First Contact is a company that delivers, with expert guidance and patience, ensuring the product is exactly what the customer requires. No-one does it better!

– Barbara – ADHD North West

Jeremy and the team at First Contact provide a first class service from start to finish and always keep you updated every step of the way. The Ethernet network solution they have installed for us has been a game changer and the follow up support is always timely, friendly and reliable. Workmanship is of the highest standard and always clean and tidy. Delivered exactly what we asked for and I can’t recommend them highly enough.

– Stuart from Bury

The engineer who installed my new PC did a 5 star job. He was very helpful, explained as much as he could to me and did not rush anything. Spot on.

– Bill M – W Moss Workwear

Just to let you know my internet at home is transformed! Since supplying and configuring my new router I am enjoying much faster download and upload speeds and better coverage in my home office thanks.

– Mike – MJH Financial

A really big thank you for the outstanding results of the work you have done on my laptop. I have been working with computers for thirty years and have never experienced such a transformation. I can’t believe that, as fast as I can work, the computer now keeps up with me. Truly spectacular.

– Lionel R – i2i Publishing

No hesitation in recommending First Contact. The hard wired network solution they have installed for me is really reliable, great follow up support, friendly and efficient, clean and tidy installation. There’s no question in my mind that it has delivered what I asked for and I would highly recommend them.

– Matt W

We’ve used First Contact for over 12 years for all our IT requirements, and for the last few years for our landline/VOIP too and they’ve never once let us down or disappointed us. Every person at First Contact is not only knowledgeable, experienced and resourceful but also professional, helpful – always ready to go the extra mile and more to ensure the job is done well and stays that way. We have no hesitation in recommending First Contact.

– Irwin S – Breeze

I will have no hesitation in recommending your organisation, and Daniel in particular, to any friend or client for web work such as ours. I have seldom seen service of this kind, easy communication in respect of technical IT issues well beyond our capabilities, all round an excellent job well done – at a very reasonable price. The fact we were overseas made me slightly nervous, but as it happens it was no hindrance. Daniel was highly responsive, easily handled the time difference etc.

– Michael C – New Authors Collective

Great communication and service. Jeremy and his team are second to none!

– Ryan J

I have known Jeremy and the team at First Contact for almost a decade now. As a client, I have always found that I am treated with care. I am listened to carefully at any point in time. I am given a thorough overview of all the options opened to me for a particular problem, and together we arrive at the best solution for the problem on hand. They are professional and yet have a friendly and easy going approach to work. I will like to commend them for their good work.

– Isaac T

Very professional and excellent service. Came up with a solution to or Wi-Fi problems quickly and within budget.

– Melanie D

Always helpful, no job to small – never made to feel like it’s a silly request! These folks know their stuff.

– Katie S

These guys live and breathe IT. I’m pretty sure they know all there is to know about computers, and they think outside the box, tailoring solutions to the unique needs of each situation.

– Malca W

Nothing is too much trouble for Jeremy and his team at First Contact. From the very first contact I felt they understood exactly what our business requirements were and they suggested helpful solutions to any problems I had. I felt at last I had found an IT company that I can rely on and have no hesitation in recommending them to everyone!

– Michael G – The Village Opticians

First Contact installed a CCTV system for us, replacing our old system. The new system was installed on time and in budget and is streets ahead of our old system. We’ve been delighted with their service and workmanship.

– Colin S – Global Journey