Whether you are a start-up looking to make sure you have the right IT infrastructure that can grow as your business does, or you are an existing business that either needs an outsourced IT team, or just wish to supplement your own in-house team, we offer a range of IT support services, tailored to your needs.
After performing a free IT Audit, we will submit a report and offer any recommendations. We will learn more about your business, what you do and how you want to achieve that to ensure that our IT support is in line with your business growth strategies.
Proactive IT Maintenance, by monitoring your essential systems our service isn’t just about responding when something goes wrong. We make sure that wherever possible we prevent problems massively reducing your downtime.
Quick to answer, quick to respond. When you contact us we answer our phones quickly, answered by engineers, not receptionists so you get straight through to who you need. We pride ourselves on a speedy response, 94% of calls were answered within 4 rings.
Flexible support to suit your needs. You can email us, call us or even raise a support ticket and we will get straight on it. Many issues can be dealt with remotely using our secure remote support tools, but in the event, your issues can’t be resolved remotely, we will get an engineer down to you to deal with the problem on site.
Maintain, Train, Review. Once we have started maintaining your systems, we can also offer IT training to your staff to enable enhanced productivity. We also get together regularly with you to perform IT strategy reviews, to make sure we are continuing to help your business grow.