adele ross
jeremy ross 1


139 businesses
trust us
to manage their IT systems and help them focus on growing their business

Do you sometimes feel out of your depth managing your own IT?

Are you tired of recurring IT problems?

Are you worried about your data being lost or compromised?

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Read about us

Johnny Cohen
Jeremy and the team have recently helped speed up my office internet and sort out the stability issues I was previously having with my old provider. We are now reviewing my whole building
IH Manchester
First Contact installed a comms cabinet and wi-fi access points in our school. We were very happy with their work. It was completed efficiently to a good standard by great on-site engineers, and the price was fair. We would definitely recommend!
Chris Malkin
Great service, as always.
Joel Outmezguine
We recently had a security incident First Contact responded quickly and proactively, and took steps to verify past changes for added security. Their prompt action and proactive approach were impressive, and I highly recommend their services for anyone in need of reliable IT support. Great job,
Gareth Rigby
Jeremy and his team are the go to company for all your IT systems big or small. Excellent customer service.
Angela Duncan
Jeremy and Mark came up with a brilliant wifi solution for one of our day centres. Brilliant result, good wifi connection throughout the building and efficient caring workmanship putting the needs of our customers and staff at all times. Highly recommended company.
i2i Publishing
Uninvited changes on Microsoft including 'new outlook' were most aggravating. Jeremy gave my entire system a complete overhaul and removed many 'gremlins'. The result - I can now work comfortably again. Many thanks.
Ronen Memfy
Fantastic Experience with First Contact IT Services! Jeremy Ross and his team went above and beyond to help us find the right hardware for our office. They made the complex process of selecting and sourcing technology seem effortless, offering personalised recommendations that perfectly matched our needs and budget. What truly set them apart was their advice on consolidating our data into a single, central storage solution, complete with versioned backups. This has been a game-changer for our data management, ensuring our information is secure and easily accessible. The level of service and expertise from Jeremy and the team was exceptional. Highly recommend First Contact IT Services for anyone looking to upgrade their office tech and secure their data!
Valbruna UK
Many thanks for swapping and tidying our aged comms cabinet and spaghetti wiring. Efficient, professional and friendly service with minimal down time. The cabinet has been wonderfully laid out and now feels a part of the office rather than a box of problems.
Moishe Pawlowski
New CCTV system was installed and all set up and working within a few days of accepting the quote. The advice given was spot on for my requirements and the equipment is the most up to date with crystal clear clarity on the monitor. Very professional and polite team and left the place spotless before leaving. Highly efficient company and highly recommended.


Here’s what the people have to say about our heroics…

Jeremy and the team at First Contact provide a first class service from start to finish and always keep you updated every step of the way. The Ethernet network solution they have installed for us has been a game changer and the follow up support is always timely, friendly and reliable. Workmanship is of the highest standard and always clean and tidy. Delivered exactly what we asked for and I can’t recommend them highly enough.

– Stuart from Bury

IT Support

Network Installation

From managed Wi-Fi to entire network infrastructure, First Contact will get you online in a flash and keep you there.

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Cyber Security

We wouldn’t be such great heroes if it weren’t for our villains, but our security measures will help you defeat hackers before they can cause any major problems.

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Data Backup

Nobody wants to lose out on any important data, so we’ll be happy to store all your important data in our top-secret superhero storage facility.

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We can also help with...

Media Production Workflow Solutions

First Contact delivers bespoke, flexible, media and data management solutions, allowing you to safeguard your data and workflow with the Black Box.

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We can take your calls into the cloud with us, allowing you to reach your clients, customers and partners whenever you need to, from any device.

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Sadly, we can’t beat up the real-life villains threatening your physical business, but we can set you up with CCTV and high-quality alarms to keep them away.

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Cloud Services

By connecting your business entirely within the cloud, we’ll help make your team even more seamless and unstoppable than before.

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Does your comms cabinet look like a big bowl of spaghetti? We would (genuinely) love to help you organise it and make any future IT assistance easier.

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Whole Building Wi-Fi

If you want to be the hero for your entire building, we’ll be by your side for all your networking needs.

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saved for our clients


combined internet speed


of storage saved


clients rescued by our IT heroes

Superheroes are people too!

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