adele ross
jeremy ross 1

139 businesses
trust us
to manage their IT systems and help them focus on growing their business


saved for our clients


combined internet speed


of storage saved


clients rescued by our IT heroes

Do you sometimes feel out of your depth managing your own IT?

Are you tired of recurring IT problems?

Are you worried about your data being lost or compromised?

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Read about us

IT Support

Network Installation

From managed Wi-Fi to entire network infrastructure, First Contact will get you online in a flash and keep you there.

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Cyber Security

We wouldn’t be such great heroes if it weren’t for our villains, but our security measures will help you defeat hackers before they can cause any major problems.

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Data Backup

Nobody wants to lose out on any important data, so we’ll be happy to store all your important data in our top-secret superhero storage facility.

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We can also help with...

Media Production Workflow Solutions

First Contact delivers bespoke, flexible, media and data management solutions, allowing you to safeguard your data and workflow with the Black Box.

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We can take your calls into the cloud with us, allowing you to reach your clients, customers and partners whenever you need to, from any device.

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Sadly, we can’t beat up the real-life villains threatening your physical business, but we can set you up with CCTV and high-quality alarms to keep them away.

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Cloud Services

By connecting your business entirely within the cloud, we’ll help make your team even more seamless and unstoppable than before.

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Does your comms cabinet look like a big bowl of spaghetti? We would (genuinely) love to help you organise it and make any future IT assistance easier.

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Whole Building Wi-Fi

If you want to be the hero for your entire building, we’ll be by your side for all your networking needs.

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Valbruna UK
Many thanks for swapping and tidying our aged comms cabinet and spaghetti wiring. Efficient, professional and friendly service with minimal down time. The cabinet has been wonderfully laid out and now feels a part of the office rather than a box of problems.
Moishe Pawlowski
New CCTV system was installed and all set up and working within a few days of accepting the quote. The advice given was spot on for my requirements and the equipment is the most up to date with crystal clear clarity on the monitor. Very professional and polite team and left the place spotless before leaving. Highly efficient company and highly recommended.
David Lewis
A very professional service.
Bearded Joe
we purchased a Synology -Nas which was recommended and installed by first contact, great service and after care highly recommend.
J Warnes
I was really pleased to get the assistance of Ben when he created me a new email address and then also supported me in being able to read my emails both on my laptop and I-phone. He was professional, efficient and supportive to someone who is not great at IT. Thank you so much Ben !! J Warnes, Workplace Legal Solutions
David Levine
First Contact are the bees knees, the dog's dangly bits and all this nice. Did a brilliant job in getting cabling where I wanted and neat and tidy too!
Arif Khan
Excellent customer service care Reliable service.
sahail khalid
Fast and efficient service at a great cost. Easy to speak to, answered questions in a way that was understandable A+++


Here’s what the people have to say about our heroics…

Jeremy and the team at First Contact provide a first class service from start to finish and always keep you updated every step of the way. The Ethernet network solution they have installed for us has been a game changer and the follow up support is always timely, friendly and reliable. Workmanship is of the highest standard and always clean and tidy. Delivered exactly what we asked for and I can’t recommend them highly enough.

– Stuart from Bury

Superheroes are people too!

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